Sri Lanka, Oct. 17 -- Dialog Axiata PLC, Sri Lanka's #1 connectivity provider, has been recognised with four distinguished honours at the Customer Centricity World Series Awards (CCWS) 2025 held in Dubai, reaffirming its leadership in customer experience and its unwavering commitment to delivering excellence across every touchpoint.
Now in its sixth year, the global event organised by ARCET Global celebrates leading organisations that set new benchmarks in customer and employee experience. At this year's ceremony, Dialog secured four top awards - Best Measurement in Customer Experience (World Series Winner and APAC Regional Winner), Best Customer Experience Strategy (APAC Regional Winner), and Customer Insight & Feedback - VoC (APAC Region...