Nairobi, May 7 -- Public Service Cabinet Secretary Geoffrey Ruku was on Thursday shocked after witnessing poor service delivery at government offices in Garissa, the North Eastern regional headquarters.

The CS, who travelled to the town overnight, arrived at the regional offices only to be received by empty chairs and locked offices.

The building block that houses various government offices had only one officer present when CS Ruku's motorcade drove in.

"I am very disappointed this morning. I am at the offices that coordinate all services for this region, but nothing is going on. All government offices that are supposed to open by 7.30am remain closed," he said.

According to CS Ruku, the Human Resource Manual of 2016 stipulates that a...