Uganda, May 12 -- Players in the Ugandan insurance industry have taken to the growing role and influence of insurance agents to address the challenge of low policy persistency numbers.

At the recent Jubilee Insurance Annual Club Membership Dinner in Kampala, the issue of policy retention was a focal point for the leadership, with concerns raised about the dwindling rates.

In insurance, persistence refers to the ability of policyholders to continue paying premiums for the duration of their policies, ensuring the financial protection they signed up for.

Low persistency rates indicate that many clients cancel their policies before the agreed term ends, posing a risk to the sustainability of the insurance business.

The acting chief execut...