Sri Lanka, Nov. 2 -- Most organisations facing a serious crisis would welcome a few days away from the cameras. Manchester City has no such luxury. Its manager still has to face journalists before matches, its players must perform in front of thousands of supporters, and its employees have to answer questions from friends and family about what is happening at their club. All this is taking place while Manchester City appeals an independent commission's findings that it seriously breached the Premier League's financial rules. The club maintains its innocence, but the reputational consequences are already being felt. This week on our BBC 4 radio show, When It Hits the Fan, my co-host David Yelland and I discussed what happens when a crisis...