Sri Lanka, July 13 -- Union Assurance has been recognised as a Model Insurer for Customer Experience at the Celent Model Insurer Awards 2026, setting a global benchmark for the Life Insurance industry and showcasing leadership in technology-driven transformation.

Widely regarded as one of the insurance industry's most respected recognitions, the annual Model Insurer Awards by Celent, a global research and advisory firm for the financial services industry, recognise insurance carriers for outstanding technology initiatives that demonstrate clear business impact, innovation, and technology or implementation excellence.

The recognition was awarded for Union Assurance's Connected Life Initiative, a transformative programme delivering a sea...