New Delhi, Aug. 20 -- Vi (Vodafone Idea) today announced a strategic collaboration with IBM to help streamline operations, improve service reliability, enhance the customer experience, and accelerate the seamless delivery of digital initiatives, using artificial intelligence (AI) and the implementation of a unified DevOps execution model fuelled by automation.

Key to the effort is a newly established AI Innovation Hub, designed to continuously modernize Vi's IT and business processes. The Hub aims to bring together experts from Vi and IBM Consulting to co-create cutting-edge AI solutions, automation tools, and digital accelerators powered by IBM's industry-leading AI capabilities. The AI Innovation Hub will work closely with the unified ...