New Delhi, Oct. 14 -- OpenAI, in partnership with Bigbasket and leading payment banks, pilots UPI-powered in-chat shopping in India, streamlining grocery orders with AI-driven payments.

OpenAI has rolled out a pilot in India that marries ChatGPT's conversational smarts with UPI payments, making it possible to buy groceries from Bigbasket directly within the chatbot. The initiative taps the National Payments Corporation of India and fintech operator Razorpay, with Axis Bank and Airtel Payments Bank among the banking partners testing secure, AI-guided transactions.

In this new model, shoppers simply type their needs into ChatGPT. The chatbot reviews Bigbasket's inventory, suggests options, manages order confirmations, and processes paymen...