New Delhi, Oct. 23 -- Observability has moved beyond monitoring servers and troubleshooting outages. The Splunk State of Observability 2025 report, released by Cisco, shows that it is now directly influencing revenue decisions, AI readiness, customer experience, and even boardroom conversations.

Based on insights from 1,855 ITOps and engineering professionals across the globe, the report highlights a shift - observability is no longer a support function but a business catalyst.

74% of respondents say observability boosts employee productivity

65% credit it for revenue growth

64% say it shapes product roadmaps

Companies are now using observability to understand customer journeys, reduce cart abandonments, prioritise product features, ...