OutSystems Brings Agentic AI Into Insurance Claims Processing
New Delhi, Nov. 12 -- OutSystems has introduced an agentic AI solution for auto insurers that connects claims reporting, roadside assistance and existing insurance systems, aiming to reduce delays and improve policyholder experiences while keeping critical coverage, liability and payment decisions with human adjusters.
Called Agentic First Notice of Loss (FNOL), the pre-built solution combines customer-facing applications, AI agents and governed workflows to help insurers modernize the initial claims process without replacing their existing policy administration and claims management systems.
The launch comes as insurers face challenges moving AI projects beyond experimentation. According to OutSystems' State of AI Development in Insura...
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