New Delhi, June 5 -- A new report from Boston Consulting Group (BCG), "Rewriting the Global Capability Center Playbook: Scaling Maturity with AI," finds that only 8% of Global Capability Centers (GCCs) have advanced significantly across the three dimensions most critical to enterprise value-innovation, competitive differentiation, and operational efficiency.

While GCCs are evolving rapidly in scope and ambition, the majority remain focused on delivery execution, underutilizing their potential to act as capability hubs powering enterprise-wide transformation. Based on a global survey of GCC and enterprise leaders, the report calls for a step-change in how organizations structure, invest in, and activate their GCCs-not just as support engi...