New Delhi, Sept. 30 -- GoTo and Nexthink announced a strategic partnership to integrate LogMeIn Rescue with the Nexthink Infinity platform. The integration is designed to let IT teams launch Rescue's AI-enhanced remote support sessions directly from Nexthink, using telemetry and experience data to move from detection and diagnosis to resolution with less friction.

The companies said the integration connects Nexthink's device- and experience-level telemetry with Rescue's remote-support session capabilities. The stated goals are faster time to resolution, reduced downtime and improved visibility for enterprise IT teams and Global System Integrators (GSIs). The brief from the vendors frames the integration as a single workflow spanning dete...