New Delhi, March 27 -- In a conversation with CiOL, Ranga Jagannath, Senior Director, Growth, Agora, discusses how this shift is putting pressure not just on AI models but also on the infrastructure that powers real-time voice interactions. He highlights the challenges around latency, reliability, security, and governance as conversational AI becomes more embedded across devices and environments.

Interview Excerpts:

Moving conversational AI into physical devices such as smart assistants, kiosks, and connected hardware significantly raises the bar for infrastructure. Because voice interactions rely on a continuous "capture-to-response" pipeline, every millisecond counts. Any delay across the network or processing layers disrupts the user...