Nairobi, Aug. 23 -- More banks are racing to join the 100-plus branch club, even as customers increasingly embrace mobile and internet banking, signalling that physical outlets are taking on new roles beyond traditional cash and cheque transactions.

NCBA crossed the 100-branch threshold in Kenya in May 2025 with the opening of outlets at Tatu City and Nord Mall in Ruiru. Family Bank, which currently has 97 branches, has said it plans to open another in Upper Hill this week and cross the 100 mark before year-end.

The lender, which listed on the Nairobi Securities Exchange last June, is seeking to join KCB Bank Kenya, Equity Bank Kenya, Co-operative Bank of Kenya and NCBA, which now have more than 100 branches in the country.

"We current...