Nairobi, April 21 -- Artificial intelligence (AI) is no longer a futuristic concept; it is now embedded in the everyday mechanics of work. From recruitment and performance management to decision-making and productivity tracking, AI is reshaping how organisations operate and how employees experience the workplace.

At the fourth Human Resource Management forum hosted earlier this month by Liaison Group, HR leaders from across the country examined the evolving workplace and its demands on both employers and employees. At the heart of the discussions was a key question: is AI making the workplace better?

The new recruitment gatekeeper

Hiring has traditionally been one of the most human-centric functions in any organisation. Yet today, many...