From customer care rep to M-Pesa boss
Nairobi, Nov. 14 -- Tucked away in a corner office at Safaricom House, Boniface Mungania might be forgiven for feeling that he has reached the pinnacle of his career at one of the most valuable companies in the region.
Mr Mungania started out as a customer care representative at Safaricom and is now one of the company's most senior executives. He is Safaricom's Chief Financial Services Officer, having replaced Esther Waititu, who left in July 2026.
Published by HT Digital Content Services with permission from Business Daily....
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