India, Oct. 23 -- How has the demand from healthcare and pharma GCCs changed over the last 3-5 years in India?

Over the last three to five years, demand from healthcare and pharma GCCs in India has evolved significantly, with a clear shift from traditional support functions towards specialised, knowledge-driven and technology-led operations. Earlier, these centres largely focused on IT support, finance, HR and back-office operations. Today, they are increasingly taking on strategic responsibilities across clinical data management, pharmacovigilance, regulatory affairs, research and development, and digital health.

The growing adoption of AI, automation, cloud and advanced analytics is further reshaping hiring priorities. At JoulestoWatt...