WhatsApp looks to make everyday services as simple as sending a message: Kunal Shah
New Delhi, Nov. 11 -- WhatsApp is working with financial services and telecom partners to make everyday tasks such as paying bills, borrowing money and staying connected while travelling as simple as sending a message, Kunal Shah, Head of WhatsApp, said in a post on X.
Reflecting on his nearly four months at WhatsApp, Shah said the platform would focus on helping users stay connected with people who matter to them while enabling them to complete more everyday tasks within the app.
He said many activities that begin in a WhatsApp conversation currently require users to move to other platforms or applications to complete them. The company wants to reduce these steps through partnerships with financial services and telecom providers.
"Too...
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