Indore, Sept. 25 -- A shocking incident has come to light in Madhya Pradesh's Indore district where a rat bit a passenger in the departure concourse area of the Airport terminal building on September 23, stated an official release.

Terming it an "unfortunate incident," the airport management took the matter seriously and initiated immediate preventive measures to ensure safety and comfort of the passengers.

"The agency responsible for terminal cleaning and maintenance has been penalised and similarly the pest control agency has also been penalised under the terms of their contracts. Along with this, the duty doctor has been removed from the duty in coordination with the concerned agency due to insensitive behavior towards the affected p...