New Delhi, Sept. 25 -- Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) has recorded a sharp rise in the use of self-service technologies by passengers, reflecting a steady shift towards touchless and tech-enabled travel.

According to a release from the Adani group, over the last 16 months, CSMIA has witnessed significant growth in passenger adoption of digital tools such as self-check-in kiosks, self-baggage drop (SBD) machines, and biometric-based DigiYatra services. This transformation is part of the airport's larger technology-driven approach to ensure faster, smoother, and more efficient travel.

Data shows that between April 2024 and August 2025, more than 3.86 million passengers printed their boarding passes usin...