New Delhi, Nov. 12 -- IRCTC has clarified that its online reservation portal remained operational. However, some users experienced delays due to a high number of people trying to access the website and mobile application at the same time. The statement comes in response to some reports about difficulties faced by passengers while booking railway tickets online on the morning of November 10.

IRCTC says that during festive seasons, particularly Diwali and Chhath Puja, the demand for railway tickets increases significantly as millions of passengers try to book their journeys simultaneously. This leads to exceptionally high traffic on the online reservation platform, especially during peak booking hours.

It further added that due to this su...