New Delhi, Nov. 3 -- Indian companies are increasingly allowing artificial intelligence (AI) systems to independently handle business processes, with 28 per cent of surveyed business leaders saying generative AI completes defined tasks from beginning to end without routine human approval.

However, despite growing confidence and reported improvements in operational efficiency, a majority of businesses are still struggling to demonstrate financial returns from their AI investments, according to a report by Avanade.

The report found that 82 per cent of Indian business leaders surveyed have high or complete confidence in their organisations' use of AI. However, 75 per cent said AI has yet to deliver returns that justify the money and effort...