New Delhi, Oct. 22 -- Bengaluru-based digital trust and cybersecurity company eMudhra has attributed the security incident involving eight intermediate digital certificates to human error and a script failure, with Co-Founder Kaushik Srinivasan saying that no customer data breach or cyberattack occurred and that only a limited number of customers were directly affected.

Speaking to ANI, Srinivasan said the incident took place on April 30, 2025, when a script error during a routine key-generation process resulted in the creation of weak cryptographic keys. He acknowledged that the company lacked adequate manual checks to prevent the error.

"There was no infrastructure breach or data breach or anything. Uh, this was admittedly a human err...