New Delhi, Sept. 30 -- The Delhi Jal Board has taken a series of major decisions to fundamentally change the way Delhi's water and sewerage services are managed, with a clear focus on accountability, preventive maintenance, and better service for citizens.

The biggest decision is the in-principle approval of a Rs.17,969.93 crore, 10-year programme to overhaul sewer maintenance across Delhi through a new 'One Zone, One Operator' model, according to the release.

Under the proposed system, Delhi will be divided into eight zones, with one operator responsible for the entire sewer network in each zone, including sewer lines, manholes, pumping stations, and complaints. The system will move from reactive, complaint-based repairs to planned pre...