New Delhi, June 17 -- Union Home Minister and Minister of Cooperation Amit Shah on Wednesday reviewed the functioning of the National Cybercrime Helpline 1930 and directed officials to revamp the system using Artificial Intelligence (AI) and multilingual support to facilitate ease of reporting.

Shah further directed the agencies to work closely with states to pivot each call to its logical end and asked them to address the grievances arising out of the freezing of bank accounts.

The National Cybercrime Reporting Portal (NCRP) under the Indian Cyber Crime Coordination Centre (I4C) was launched on August 30, 2019, to strengthen reporting and response mechanisms for cybercrime incidents across the country.

According to the official govern...