New Delhi, Dec. 29 -- Artificial Intelligence is starting to reshape the commerce sector, with the shift moving beyond recommendations and customer support to AI agents that can independently complete purchases on behalf of consumers and businesses, highlighted a report by Global Payments Inc., which provides technology and services for processing payments.

This marks a shift from AI as a research tool to AI as an active participant in transactions.

It stated "In commerce, the transformation is just beginning......Consumers have already discovered that AI can be a powerful researcher, collator and collaborator when it comes to searching for items and services".

The report noted that another emerging application of AI is in household ma...