New Delhi, Aug. 7 -- Trust, governance and clearly defined safeguards will become increasingly important as businesses move towards agentic artificial intelligence, where autonomous AI agents can make decisions and take actions, according to Sanjay Thawakar, Head - AI, Data, Innovation and BIIG at Axis Max Life Insurance.

Speaking to ANI on the sidelines of the 3rd India International Fintech Festival, Thawakar said discussions around AI are increasingly moving towards agentic AI and agentic commerce, raising questions about how consumers can trust autonomous systems with decisions and actions.

"When we think about agents. How do we build this trust? How do we build that people do believe that most of these agents are going to work in t...