New Delhi, Oct. 28 -- Banks could reduce the human effort required for transaction monitoring investigations by 30-50 per cent by deploying agentic artificial intelligence (AI), while improving the quality and consistency of compliance reports, according to a report by McKinsey.

The report said AI agents could handle data collection, research, analysis and report preparation, allowing human experts to focus on complex cases, risk assessment and final decisions.

"In transaction monitoring investigations, we have seen banks achieve a more than 40 percent reduction in human processing time," McKinsey said, adding that reports generated by AI agents showed higher completeness against predefined checklists than analyst-written reports.

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