Mumbai, Aug. 6 -- Thousands of people travel daily via local trains through Mumbai's bustling Dadar railway station, often struggling with confusion during peak morning hours. To bridge this gap, a resident named Narendra Patil stands on the Dadar bridge every weekday from 9:30 AM to 11:30 AM, directing passengers toward trains bound for Virar, Borivali, or Churchgate before heading to his job in Mulund.

Narendra Patil stands on the Dadar bridge, guiding passengers who are unsure of their way, whether they need trains bound for Virar or Borivali. He has been performing this service for about four years, standing there every morning to help commuters with directions.

He stepped into this role because of the lack of proper indicators, eff...