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US Patent Issued to Genesys Cloud Services on April 7 for "Systems and methods relating to generating simulated interactions for training contact center agents" (California Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,254, issued on April 7, was assigned to Genesys Cloud Services Inc. (Menlo Park, Calif.). "Systems and methods relating to generating simul... Read More


US Patent Issued to T-Mobile Innovations on April 7 for "Systems and methods for automating media optimization using call analytics" (Washington Inventor)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,255, issued on April 7, was assigned to T-Mobile Innovations LLC. "Systems and methods for automating media optimization using call analyti... Read More


US Patent Issued to Microsoft Technology Licensing on April 7 for "Disrupted-speech management engine for a meeting management system" (Washington Inventor)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,256, issued on April 7, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.). "Disrupted-speech management engine for a meet... Read More


US Patent Issued to Zoom Communications on April 7 for "Using an on-premises telephony node during an outage" (California Inventor)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,257, issued on April 7, was assigned to Zoom Communications Inc. (San Jose, Calif.). "Using an on-premises telephony node during an outage"... Read More


US Patent Issued to DUZZCALL (PVT) on April 7 for "Method and process for a voice communication system between businesses and customers using existing telephony and over data networks" (Sri Lankan, Singaporean Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,258, issued on April 7, was assigned to DUZZCALL (PVT) LTD (Colombo, Sri Lanka). "Method and process for a voice communication system betwe... Read More


US Patent Issued to MarketSpark on April 7 for "Reporting delay mitigation apparatus, system, and methods thereof" (Alabama, Illinois Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,259, issued on April 7, was assigned to MarketSpark Inc. (Bannockburn, Ill.). "Reporting delay mitigation apparatus, system, and methods th... Read More


US Patent Issued to Zoom Communications on April 7 for "Hybrid digital signal processing-artificial intelligence acoustic echo cancellation for virtual conferences" (Singaporean, Chinese, American Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,260, issued on April 7, was assigned to Zoom Communications Inc. (San Jose, Calif.). "Hybrid digital signal processing-artificial intellige... Read More


US Patent Issued to SHURE ACQUISITION HOLDINGS on April 7 for "Wideband doubletalk detection for optimization of acoustic echo cancellation" (Illinois Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,261, issued on April 7, was assigned to SHURE ACQUISITION HOLDINGS INC. (Niles, Ill.). "Wideband doubletalk detection for optimization of a... Read More


US Patent Issued to PFU on April 7 for "Medium conveying apparatus for generating image based on pulse signal whose cycle varies according to rotation of DC motor" (Japanese Inventor)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,262, issued on April 7, was assigned to PFU Ltd. (Kahoku, Japan). "Medium conveying apparatus for generating image based on pulse signal wh... Read More


US Patent Issued to BROTHER KOGYO on April 7 for "Printing system including printing device generating image data and data processing server calculating fee to be charged for forming image based on the image data" (Japanese Inventors)

ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,263, issued on April 7, was assigned to BROTHER KOGYO K.K. (Nagoya, Japan). "Printing system including printing device generating image dat... Read More