Exclusive

Publication

Byline

Location

Customer service not a level playing field

India, June 28 -- At what point does a customer cease being a customer and become fair game? I've been writing about technology long enough to know that pricing isn't always rational. But this episode... Read More


Front-end polish and back-end chaos of smartphone sales

India, June 27 -- At what point does a customer cease being a customer and become fair game? I've been writing about technology long enough to know that pricing isn't always rational. But this episod... Read More


Wasn't it just December?

India, June 22 -- Each time my editor at the Hindustan Times, Zara Murao, reminds me that it's time to write this column, we both laugh and shudder at once. Has it been two weeks already? Wasn't it ju... Read More


AI needs to be open and inclusive like India Stack

India, June 21 -- Back in October 2024, I wrote on these pages of a group of 12-year-olds who had figured out an ingenious shortcut to finish their homework. Use 40% ChatGPT, 40% Google, and 20% of th... Read More


Is time 'moving faster' for you too? There's a reason you feel this way, says Charles Assisi

India, June 21 -- Each time my editor at the Hindustan Times, Zara Murao, reminds me that it's time to write this column, we both laugh and shudder at once. Has it been two weeks already? Wasn't it ju... Read More


AI needs to be open and inclusive like India Stack

India, June 20 -- Back in October 2024, I wrote on these pages of a group of 12-year-olds who had figured out an ingenious shortcut to finish their homework. Use 40% ChatGPT, 40% Google, and 20% of th... Read More


How language LLMs will lead the India's AI leap

India, June 14 -- The next great power struggle in technology won't be about speed or scale, it'll be about whose language AI speaks. Because trust in technology begins with something deeply human: be... Read More


How language LLMs will lead the AI leap in India

India, June 14 -- The next great power struggle in technology won't be about speed or scale, it'll be about whose language AI speaks. Because trust in technology begins with something deeply human: be... Read More


How language LLMs will lead India's AI leap

India, June 13 -- The next great power struggle in technology won't be about speed or scale, it'll be about whose language AI speaks. Because trust in technology begins with something deeply human: be... Read More


Why aren't we nicer to ourselves?

India, June 8 -- A massage. That was all he needed. Not a luxury vacation. Not a five-star spa package with robes and cucumber water. Just sixty minutes of quiet. A warm room. Oil kneaded into tired s... Read More