Tanzania, March 20 -- Dare es Salaam. For Munira Ruhwanya, Operations Manager of Bolt Tanzania, the cornerstone of her professional journey lies in harnessing the power of teamwork, adaptability, and resilience while also embracing her innate strengths as an introvert.

Armed with a Bachelor's degree in Economics from Shanghai Lixin University of Accounting and Finance, she blends academic prowess with a genuine passion for enhancing customer satisfaction.

"My secret is having the knack for turning data and feedback into strategic goldmines that boost operational efficiency and elevate engagement across diverse sectors, from fast-moving consumer goods (FMCG) to financial services to the fast-paced ride-hailing scene," she said in a recen...