BHOPAL, April 24 -- A comprehensive Integrated Online Customer Feedback System has been inaugurated by GM Quality GP Baghel on Tuesday at BHEL, Bhopal.
This system is designed to understand and address customers' preferences, provide excellent customer service, and consistently deliver customer value. It provides real-time platform to capture Feedbacks from Customers and Internal users on parameters such as User friendliness of Online System, Response from Calibration / Testing laboratory, Time taken for Calibration / Testing in laboratory, Accuracy of Calibration/ Testing, Range of Calibration / Scope of Testing,Technical competence of laboratory Staff,Quality of Testing Report / Calibration Certificate,Quality of Stickers issued (Only Fo...