KUALA LUMPUR, May 7 -- Shopee Malaysia has officially launched its On-Time Guarantee programme where customers can be compensated with free vouchers if their parcel delivery is late.

According to Shopee, the On-Time Guarantee Programme assures customers that they can receive their parcels with predictability backed by Shopee's established fulfilment practices.

What is Shopee On-Time Guarantee?

The new programme provides a guarantee that buyers will receive their order within the Estimated Delivery Date displayed at the time of order. This On-Time guarantee applies to all orders, all payments methods and shopping channels which include Doorstep Delivery, Doorstep Delivery (Sea shipping), Self Collection Point, Economy Delivery (Mail Dro...