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Hyundai tops in after-sales customer satisfaction survey
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Delhi, Oct. 27 -- Hyundai Motor India has topped the after-sales customer satisfaction survey among mass market brands, according to global market research firm JD Power. Hyundai, the country's second largest car seller, scored the highest 912 points in after-sales customer satisfaction survey, the JD Power 2018 India Customer Service Index (Mass Market) Study said.
The South Korean firm had topped the rankings in the mass market category for India last year as well. Tata Motors was ranked second with a score of 874 points followed by Mahindra & Mahindra at the third position with a score of 865.
Ford with a score of 829 points was placed fourth followed by Toyota at fifth with 827 points. Car market leader Maruti Suzuki India stood at ...
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