Dar es Saalam, Feb. 16 -- Members of public should complain directly to Tanzania Insurance Regulatory Authority (TIRA) about unsatisfactory services from insurance companies, the regulator has said.
TIRA's Commissioner of Insurance, Dr Baghayo Saqware told the 'Daily News' in Dar es salaam yesterday that members of the public should complain to TIRA when they run into trouble with their insurance companies or feel they being treated unfairly.
They should only follow the right channels and procedures in lodging their complaints, he said. It has come to their notice that some insurance companies were offering unsatisfactory services to citizens and most of the citizens did know which steps to take in seeking help or taking legal action, he ...