Gurgaon, March 22 -- Genesys announced its fiscal performance for the year 2024. After achieving the highest ACV bookings during the fourth quarter, Genesys Cloud concluded the quarter with an ARR of around $1.4 billion. Genesys, an AI-driven experience management organization, announced its unprecedented fiscal performance for the year 2024. Following its achievement of the highest annual contract value (ACV) bookings in the company's history during the fourth quarter, Genesys Cloud concluded the quarter with an annual recurring revenue (ARR) of around $1.4 billion, marking a year-over-year growth of approximately 45%.

Throughout the fiscal year, close to 750 new clients embraced the comprehensive Genesys Cloud platform, featuring ready...