Uganda, April 30 -- Mobile money agents across Kampala city have said the directive by the Bank of Uganda that requires them to verify a customer's identity for withdrawals and deposits of Shs1m and above is not viable.

The Central Bank's new regulations, which take immediate effect, mandate all customers making mobile money transactions above Shs1 million to present valid National Identity Cards to mobile money agents during these transactions.

In a mini-survey conducted by the Monitor around Kampala on April 29, mobile money agents were conducting business as usual without customers presenting their National IDs.

In Luzira, where Mr Simon Busuulwa operates mobile money shops, the directive is yet to be implemented since most of the c...